Tell them you are an identity theft victim. Examples of creditors are credit card companies, other lenders, phone companies, other utility companies, and department stores. When you call, ask for the security or fraud department. Call CreditorsĬall creditors for any accounts that the thief opened or used. Give the information you receive from creditors to the officer investigating your case. When you write to creditors where the thief opened or applied for accounts, send copies of the forms, along with copies of the police report. If the officer does not do this, you can use the form in our Consumer Information Sheet 3A: Requesting Information on Fraudulent Accounts. When you file your police report of identity theft, the officer may give you forms to use to request account information from credit grantors, utilities or cell phone service companies. Request Information on Fraudulent Accounts For more information, see “Organizing Your Identity Theft Case" by the Identity Theft Resource Center, available at. You will need to give copies to creditors and the credit bureaus. Be sure to get a copy of your police report. Give the police any new evidence you collect to add to your report. Black out other items not related to identity theft. One way to do this is to provide copies of your credit reports showing the items related to identity theft. Give the police as much information on the theft as possible. 1 Ask the police to issue a police report of identity theft. Under California law, you can report identity theft to your local police department. Each report you receive will contain a telephone number you can call to speak to someone in the credit bureau’s fraud department. As a victim of identity theft, you will not be charged for these reports. Each of the credit bureaus will send you a letter confirming your fraud alert and giving instructions on how to get a copy of your credit report. This helps stop a thief from opening new accounts in your name. The automated system allows you to flag your file with a fraud alert at all three bureaus. The system will ask you to enter your Social Security number and other information to identify yourself. You will reach an automated telephone system and you will not be able to speak to anyone at this time. You can report the identity theft to all three of the major credit bureaus by calling any one of the toll-free fraud numbers below. For more information, see the Web sites of the Federal Trade Commission at, the Identity Theft Resource Center at and the Privacy Rights Clearinghouse at Report the Fraud to the Three Major Credit Bureaus It lists the actions most identity theft victims should take to limit the damage done by the thief. This checklist can help identity theft victims clear up their records.
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